Job Summary Advanced technical work at the lead worker level in the establishing, maintaining, and updating of human resources information, records, data, and automated systems. May schedule, assign, monitor, and review the work of others. This class lies above that of Human Resources Technician Assistant. Essential Functions 1. Reviews, researches, and processes a variety of human resources actions and advises schools, departments, and other Human Resources staff of recommended disposition or necessary action. 2. Responds to inquiries and provides information on human resources matters and issues such as multiple assignments, supplements, over/under payments, incentive pay, and step placement. 3. Establishes, maintains, and updates human resources files and associated records and systems, including interfacing with Budget, Payroll, Benefits, Pension and other related activities. 4. Audits human resources-related transactions, data, information, records and reports and takes appropriate action to correct errors in a timely manner. 5. Compiles data for development of and makes/creates recommendations, reports, and spreadsheets. 6. Provides technical guidance, assistance and training to other employees on human resources matters and issues. 7. Reviews and recommends revisions to human resources policies and procedures. 8. Enters human resources-related data to the District's automated systems. 9. Prepares correspondence and reports. 10. May schedule, assign, monitor, and review the work of others. 11. Performs related duties as required. Probation: Six (6) months Qualifications Open Requirements: A five (5) -year combination of education, training, and/or experience in clerical /technical human resources work AND three (3) years of which must have included reviewing, researching, and processing human resources forms, records, files and requests OR establishing, auditing and maintaining personnel, payroll and/or leave records AND involved data entry to and the regular use of an automated human resource system. Human resource experience with SAP or comparable automated human resource systems for a large, complex organization preferred. Promotional Requirements: All permanent employees who have served for one (1) year in the class of Human Resources Technician Assistant may be automatically promoted to Human Resources Technician, upon recommendation * of the Assistant Superintendent of Human Resources. * Such recommendation shall be based on the individual employee's demonstration of his/her ability to work independently with little to no supervision, efficiency in the performance of the essential functions of this class, and skill to accurately perform the more complex duties and responsibilities. Licensing: NA Knowledge, Skills, and Abilities Knowledge of laws, rules, regulations, policies, procedures, and guidelines governing the District's human resources activities as well as job-related provisions of its collective bargaining agreements and pay plans Knowledge of the Duval County Public Schools' organization and administration Knowledge of data-gathering techniques, methods, and procedures Strong oral, written, and interpersonal communication skills Strong skills in word processing and database software Strong skills in establishing and maintaining human resources records and files Strong skills in conducting audits of pay, leave and other human resources records and reports Strong skills in researching, analyzing, interpreting, and applying laws, rules, regulations, policies, procedures, and guidelines governing the District's human resources activities as well as job-related provisions of its collective bargaining agreements and pay plans Strong addition, subtraction, multiplication, division, and percentage skills Strong skills in compiling statistical data Strong time management skills Strong prioritization skills Ability to interpret statistical data Ability to read, understand, and apply job-related information, materials, and instructions Ability to establish effective working relationships with and provide customer service to co-workers, administrators, other employees, and the general public